Return & Refund Policy

Return & Exchange Policy

At Belavista, customer satisfaction is our priority. While we do not offer refunds, we gladly accept returns for size exchanges within 3 days of delivery.

1. Eligibility for Returns

To be eligible for a return:

• The item must be unused, unworn, and in its original condition with all tags and packaging intact.
• Only size-related exchanges are accepted.
• The return request must be made within 3 days of receiving your order.

2. Items Not Eligible for Return

• Products that show signs of wear, damage, or alteration.
• Accessories, sale items, or items marked as "final sale."
• Products returned after the 3-day window.

3. How to Initiate a Return

• Contact us at Belavista.in@gmail.com within 3 days of receiving your order.
• Provide your order number and details of the size issue.
• Our support team will schedule a pickup at your delivery address.

4. Return Process

• A delivery partner will collect the item from your location.
• Once we receive and inspect the returned item, we will send the correct size (subject to availability).
• If the requested size is unavailable, you may choose another item of equal value or a store credit.

5. Shipping Costs

• The first return (per order) for size issues is free of charge.
• Any subsequent returns from the same order may incur a pickup/shipping fee.

6. Store Credit (if exchange not possible)

• In case your size is unavailable, we will issue a store credit equal to the amount paid.
• Store credits can be used on any future purchase and have no expiry date.

7. Contact Us

For any return or exchange requests, please reach us at:
📧 Email: Belavista.in@gmail.com